Got Questions?
Frequently Asked Questions
What is Trash Zoomies?
Trash Zoomies provides a top-notch trash valet service for anyone needing an extra hand.
In Short: the night before trash day, we swing by, zoom your bins to the curb.
The next day, we’re back in action, returning those bins right where they belong – all hassle-free for you!
We’ve got the dirty work!
How did Trash Zoomies Start?
Trash Zoomies started from the pain of managing short term rentals from afar and missing a few too many trash days. We had a handyman, a cleaning team, but couldn’t find anyone to help take our cans to the curb each week.
Not to mention making sure our own cans made it to the curb. There’s nothing worse than getting home from a long day at work to realize you forgot to set the cans out… again.
We realized there are many other short term rental owners, busy moms with their hands full, elderly with mobility limitations and so many more that Trash Zoomies can serve in the Greater Phoenix Area.
Let Trash Zoomies lend a hand and take your cans to the curb.
When does my service start after I sign up?
We’ll get ready to roll on your next trash out day – unless you tell us otherwise.
If you sign up after 3:00 pm CT on your trash day, your service starts the next day, beginning with trash-in.
How will I know it’s done?
Our Zoomies will send you a photo confirming your cans have been taken to the curb and when they’ve been zoomed back.
What cans do you take out?
We don’t discriminate we’ll take all your cans to the curb. We take trash, recycling and compost to the curb.
How does your reccurring service plan work?
Wave goodbye to trash day worries. You will signup through our website, providing address details, trash schedule details and any other needed info.
Your service will begin your next trash day.
If you sign up on your trash day, we’ll start servicing your property by bringing your bins in the next day.
If you sign up before your upcoming trash day, we’ll start service on your trash out day.
What if my recycling is bi-weekly?
No worries, if your recycling goes out the same day as your other bins we’ll take the recycling out on it’s bi-weekly schedule, no additional charge.
What is my recycling goes out on a different day?
This will require a separate subscription – if your recycling pick up day goes out on a different day than the rest of your bins. If you have bi-weekly recycling, we have a bi-weekly plan that can take care of your recycling schedule.
You’ll need a separate subscription, if your recycling gets picked up on a different day than your other bins. And hey, if you’ve got bi-weekly recycling on its own schedule, we’ve got a bi-weekly plan that will take care of you!
Why would I use the single service plan?
This plan is perfect for when you need occasional assistance. Simply hop onto contact page, send over your trash day details and we’ll get you started that week – a perfect way to get that extra hand.
What if I have multiple houses?
If you have multiple homes that need service you will need to sign up on a plan for each of them. Once you’ve logged in you can just click the plus button, add in the details for each home and their trash schedule and we’ll take care of the rest! Don’t worry if they have different schedules or plans, we’ve got you covered.
Who will be Zooming to my home?
All of our drivers are background checked, vetted and insured. We’ve got you taken care of.
Is this service reliable?
Of course! We’ll take care of your bins, no matter the weather. We carefully monitor all our driver to make sure no can misses the curb.
What if I have a gate or garage code?
When you sign up we will have you enter in any details needed for accessing your bins, if you forgot, no worries give us a call and we’ll add it to your account for our Zoomies.
Do you work with HOA’s?
Yes, Trash Zoomies is here to help the whole neighborhood. Shoot us an email or give us a call and we can take care of the whole neighborhood.
What if I have more trash than fits in my can?
Trash must fit in the bin for us to zoom it to the curb. If you have more trash you will need to contact a junk removal service to remove the extra trash.
Do you do junk removal?
Not yet! We are working on servicing bigger items, hopefully soon!
Do you wash cans?
Not yet! We are working on cleaning cans, hopefully soon!
Am I invoiced monthly for the ongoing service plans?
Nope! Once you’ve signed up, you will be charged on a reccurring schedule. You can just sit back and enjoy the service without lifting a finger and we’ll keep zooming!
Can I cancel any time?
Yes – we don’t believe in contracts, you can cancel any time.